If you want to contact a provider before booking a reservation or after, send them a message on ErosRadar. Once a booking is confirmed, you can message, email, or call the host to communicate until the booking has ended.
Before booking a reservation
If you want to find out more about a listing or host before booking a reservation, you can message the host on ErosRadar.. Make sure to review the listing page (for example, reviews and rates) to clarify anything you need from the provider.
To send a message:
- On ErosRadar., go to the listing for the provider you want to contact.
- Click Contact Host on the listing page.
- Enter the dates and duration for your booking. You can adjust this information before booking.
- Write your message and click Send Message.
For your safety and privacy, you can’t call or email providers before your reservation is accepted. Learn more about why it’s good to keep communication and transactions on ErosRadar..
Once a booking is confirmed
If you have an accepted reservation, you can call or email the host, or message them on the site to communicate about your booking.
You can find the providers email and phone number in the message thread for your trip, where you can also send the provider a message.
After a booking
After a booking, you can send a message to your provider in your Inbox if you have anything you need to follow up with them about.
If you have any issues that you need to resolve, you can work through payment issues in the Resolution Center on the site.